Terms of Use

By accessing or using our Site, you agree to comply with and be bound by the following Terms of Use. Please review them carefully.

1. Accuracy of Offering, Pricing, and Availability

• Offering: We strive to keep our digital offering accurate. However, services, ingredients, availability, and specific descriptions are subject to change without notice based on seasonality.
• Pricing: Prices listed on our site are current but subject to modification. In the event of a technical pricing error on the Site, we reserve the right to cancel or adjust orders placed at the incorrect price.
• Allergy Information: While we list common food allergens where possible, cross-contamination can occur. Guests with severe allergies must inform the company directly before placing an order or sitting down to dine.

2. Online Ordering & Cancellations

• Ordering Partner: Online orders are placed through our third-party ordering partner, whose own terms and privacy policy also apply to your order.
• Order Acceptance: Receipt of an electronic order confirmation does not signify our final acceptance of your order. We reserve the right to limit order quantities or cancel an order if items sell out.
• Refunds & Cancellations: We’re committed to serving great food and creating memorable experiences. If your order isn’t right, please contact us within 24 hours so we can make it right.
  • Eligibility: Refunds or replacements may be issued for incorrect, missing, or unsatisfactory orders, including items that arrive spoiled or not as described.
  • Process: Call or email our team at (201) 242-4664 or info@hongbanjang.us with your order number and a short description of the issue. We’ll review and respond within one business day.
  • Timeframe: Approved refunds are typically processed within 3–5 business days.
  • Exceptions: We can’t offer refunds for food that was prepared correctly according to your order or for dissatisfaction based on personal taste.

3. Intellectual Property

All content on this Site—including food photography, text, logos, menus, graphics, and layout designs—is the exclusive property of Hong Ban Jang Holdings, Inc. and is protected by United States copyright laws. You may not copy, reproduce, or distribute our content without explicit written consent.

4. Limitation of Liability

Hong Ban Jang Holdings, Inc. is not liable for any direct, indirect, incidental, or consequential damages arising out of your use of, or inability to use, this Site, including menu inaccuracies or third-party delivery delays.

5. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law principles.